Adjudication Services

The Public Service Labour Relations Board (PSLRB) provides a wide range of adjudication services. These services fall into three main areas:

Grievances (individual, group or policy)

• interpretation of collective agreements and arbitral awards;
• disciplinary action resulting in termination, demotion, suspension or financial penalty;
• demotion or termination for unsatisfactory performance or for any other non-disciplinary reasons; and
• deployment without an employee’s consent.

Complaints

• unfair labour practices; and
• reprisal actions taken for raising an issue under Part II of the Canada Labour Code.

Applications

• certification and revocation of certification;
• determination of successor rights;
• determination of managerial or confidential positions;
• determination of essential services agreements;
• review of prior PSLRB decisions; and
• requests for extensions of time to present grievances or to refer grievances to adjudication.

For detailed information that will help you file a grievance, complaint or application, please see Legislation and Forms and Resources.

For information on services available to help you resolve a workplace issue or dispute without a hearing, please see Mediation Services.

As a quasi-judicial tribunal, the PSLRB operates very much like a court. As such, the PSLRB is bound by the constitutionally protected open-court principle. This means that most information filed with the PSLRB becomes part of a public record and is generally available to the public. When deciding a matter, administrative-law principles require that the PSLRB issue a reasoned decision, which includes a summary of the evidence presented and of the arguments of the parties, as well as an articulation of the reasons supporting the findings. The full text of those decisions is posted on the PSLRB website and is distributed to a number of publishers. For access to summary and full-text versions of decisions rendered by the PSLRB, please see Decisions.

The PSLRB’s Registry Operations and Policy team is the main day-to-day point of contact for parties involved in grievances, complaints and applications. Employees are dedicated to providing respectful, efficient, courteous and timely service to all clients.