Mediation Team

Dispute Resolution Services (DRS) offers professional assistance to help employers and employees resolve their disputes and find their own solutions to their workplace conflicts.

DRS mediators have many years of experience and extensive knowledge of dispute resolution. The team is made up of seasoned mediators who are recognized for their professionalism and exceptional work in fields such as labour relations / collective bargaining, human rights and human resources.

They are proficient at designing informal conflict-management systems, facilitating union-management meetings and managing group processes. They are also skilled at developing and delivering training on how to prepare for union-management meetings, as well as on effective communication, conflict management, interest-based negotiation, dealing with difficult people and mediation.

DRS mediators have become experts at managing sensitive and complex cases given their vast experience working in the public service and with unions.

You can call on DRS mediators to help with labour relations disputes, particularly with unfair labour practice complaints, or disputes involving interpersonal relations, discrimination, cultural and inter-generational diversity, accommodation, or back-to-work and termination agreements. Mediators offer bilingual services for all federal government departments and agencies across Canada.

Mediators

• Gilles Grenier
  Director, Dispute Resolution Services
  613-990-1737
  gilles.grenier@crtfp-pslrb.gc.ca
  
• Julie Beauchesne
  Dispute Resolution Officer
  613-949-8367
  julie.beauchesne@crtfp-pslrb.gc.ca
• Tom Clairmont
  Dispute Resolution Specialist
  613-991-6637
  tom.clairmont@crtfp-pslrb.gc.ca
• Lucie Morneault
  Dispute Resolution Specialist
  613-990-9934
  lucie.morneault@crtfp-pslrb.gc.ca

Coordinators

• Caroline Régimbald
  Administrative Clerk, Dispute Resolution Services
  613-949-6452
  caroline.regimbald@crtfp-pslrb.gc.ca
• Roxanne St-Jean-Poitras
  Dispute Resolution Services Coordinator
  613-993-9157
  Roxanne.Stjean@crtfp-pslrb.gc.ca